Privacy Policy

Featherwood Retirement Estate is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Featherwood Retirement Estate Web site and governs data collection and usage. By using the Featherwood Retirement Estate website, you consent to the data practices described in this statement.

COLLECTION OF YOUR PERSONAL INFORMATION.
Featherwood Retirement Estate collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Featherwood Retirement Estate also collects anonymous demographic information, which is not unique to you, such as your postal code, age, gender, preferences, interests and favourites.

There is also information about your computer hardware and software that is automatically collected by Featherwood Retirement Estate. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Featherwood Retirement Estate for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Featherwood Retirement Estate Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Featherwood Retirement Estate public message boards, this information may be collected and used by others. Note: Featherwood Retirement Estate does not read any of your private online communications.

Featherwood Retirement Estate encourages you to review the privacy statements of Web sites you choose to link to from Featherwood Retirement Estate so that you can understand how those Web sites collect, use and share your information. Featherwood Retirement Estate is not responsible for the privacy statements or other content on Web sites outside of the Featherwood Retirement Estate and Featherwood Retirement Estate family of Web sites.

USE OF YOUR PERSONAL INFORMATION
Featherwood Retirement Estate collects and uses your personal information to operate the Featherwood Retirement Estate Web site and deliver the services you have requested. Featherwood Retirement Estate also uses your personally identifiable information to inform you of other products or services available from Featherwood Retirement Estate and its affiliates. Featherwood Retirement Estate may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Featherwood Retirement Estate does not sell, rent or lease its customer lists to third parties. Featherwood Retirement Estate may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Featherwood Retirement Estate may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Featherwood Retirement Estate, and they are required to maintain the confidentiality of your information.

Featherwood Retirement Estate does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Featherwood Retirement Estate keeps track of the Web sites and pages our customers visit within Featherwood Retirement Estate, in order to determine what Featherwood Retirement Estate services are the most popular. This data is used to deliver customised content and advertising within Featherwood Retirement Estate to customers whose behavior indicates that they are interested in a particular subject area.

Featherwood Retirement Estate Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Featherwood Retirement Estate or the site; (b) protect and defend the rights or property of Featherwood Retirement Estate; and, (c) act under exigent circumstances to protect the personal safety of users of Featherwood Retirement Estate, or the public.

USE OF COOKIES
The Featherwood Retirement Estate Web site uses “cookies” to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalise Featherwood Retirement Estate pages, or register with the Featherwood Retirement Estate site or services, a cookie helps Featherwood Retirement Estate to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Featherwood Retirement Estate Web site, the information you previously provided can be retrieved, so you can easily use the Featherwood Retirement Estate features that you customised.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Featherwood Retirement Estate services or Web sites you visit.

SECURITY OF YOUR PERSONAL INFORMATION
Featherwood Retirement Estate secures your personal information from unauthorised access, use or disclosure. Featherwood Retirement Estate secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. Should personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

CHANGES TO THIS STATEMENT
Featherwood Retirement Estate will occasionally update this Statement of Privacy to reflect company and customer feedback. Featherwood Retirement Estate encourages you to periodically review this Statement to be informed of how Featherwood Retirement Estate is protecting your information.

CONTACT INFORMATION
Featherwood Retirement Estate welcomes your comments regarding this Statement of Privacy. If you believe that Featherwood Retirement Estate has not adhered to this Statement, please contact Featherwood Retirement Estate at sales@featherwood.co.za. We will use commercially reasonable efforts to promptly determine and remedy the problem.